Ordering

All your queries answered regarding ordering.

How do I place an order?

Orders are accepted through our website or over the phone, or via WhatsApp with our customer service representatives during working hours.

Can I add or remove items from my cart?

Yes, you can modify your cart until you confirm your order.

Do I need an account to place an order?

While not mandatory, creating an account allows you to track your order history, manage saved products, and enjoy faster checkout in the future.

Product

All your queries answered regarding products.

How does Hiral Health ensure the quality and safety of its supplements?

At Hiral Health, quality and safety come first. All our supplements are manufactured in WHO-GMP and ISO-certified facilities, using high-quality, clinically researched ingredients that meet ICMR-RDA guidelines. Every batch undergoes 5-tier rigorous testing for purity, stability, and shelf life to ensure effectiveness and safety. We maintain a strict No-GMO, No-harmful-additives policy, so you get only clean and reliable products for your wellness.

How do I find the right nutrition?

Finding the right nutrition is simple with Hiral Health. Our supplements are carefully formulated to match daily wellness needs—from immunity and digestion to heart, eye, bone, and women’s health. Every product is backed by science and made to fit into your lifestyle with ease.

What if I'm unsure about a Health supplement?

If you’re unsure about which supplement is right for you, don’t worry! At Hiral Health, each product page highlights its benefits and usage clearly to help you make the best choice. Our formulations are safe, science-backed, and designed for everyday wellness. You can also contact us via phone or WhatsApp during business hours. For extra confidence, you can also consult your healthcare professional before starting.

Payment

All your queries answered regarding payments.

What payment methods do you accept?

We accept major credit cards (Visa, Mastercard, etc.), debit cards, UPI, Net Banking, and Cash on Delivery.

Is my payment information secure?

Yes, we use secure encryption technology powered by RazorPay to protect your payment information.

Do you offer COD?

Yes, we offer the cash on delivery (COD) mode of payment.

Shipping

All your queries answered regarding shipping.

What are your shipping options?

We offer fast and secure delivery across India. Standard shipping is available on all orders, and we provide free shipping on eligible purchases. Once your order is confirmed, you’ll receive tracking details to monitor your package until it arrives at your doorstep.

How much does shipping cost?

Currently, we are offering free shipping across India.

Can I track my order?

Yes, you can track your order's progress by logging into your account or using the tracking information provided in your order notification email or WhatsApp notification.

Return Products

All your queries answered regarding return.

What is your return policy?

We offer a 07-day return policy. You can find detailed return instructions and any exclusions in our Return & Refund Policy.

How do I return an item?

Please visit our Return & Refund Policy page or contact customer service for instructions on initiating a return.

Your query matters! If it’s not covered in our FAQs, reach out through the form and we’ll assist you promptly.

Contact form

  • Icon of a machine with a check mark and gear symbol, representing quality control or manufacturing.

    Clinically Researched Formulation

    Our supplements are crafted using scientifically validated
    ingredients—formulated based on clinical studies to ensure safety,
    efficacy.

  • Outline of two tea bags with leaves on a white background

    Blend of Ayurveda and Modern Science

    We blend the time-tested wisdom of Ayurveda with cutting-edge
    nutritional science to create holistic, effective and research-backed
    wellness solutions.

  • Icon of a delivery truck with a shield and checkmark, symbolizing security or verification.

    Fast & Secure Delivery

    We ensure quick, reliable, and safe delivery of your orders right to your doorstep, with real-time tracking and secure packaging to protect your products.

  • Black rupee symbol on a white background

    Affordable Healthcare

    Enjoy competitive pricing with exclusive discounts on essential supplements—without ever compromising on quality or safety.

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